Support

We're here to help. Whether you have a question about how something works, ran into an issue, or just want to share feedback, we'd love to hear from you.

Get in Touch

The best way to reach us is by email:

Email: support@mentaloffload.app

Phone: +45 2290 6480

We aim to respond within a couple of days. No question is too small, and every piece of feedback helps us make the app better for you and your partner.

What We Can Help With

• Questions about how features work (tasks, responsibilities, routines, cloud sync)
• Trouble with your account, subscription, or couple setup
• Bug reports or unexpected behavior
• Feature suggestions and ideas
• Data export or deletion requests

Subscription & Billing

Subscriptions are managed through the Apple App Store. To manage or cancel your subscription, go to Settings > [your name] > Subscriptions on your device, or visit apps.apple.com/account/subscriptions.

For refund requests, visit reportaproblem.apple.com.

If you have billing questions we can help with, just email us.

Mental Offload is made with care in Denmark.